Oral legal consultation
Review of the situation, checking entitlement to free assistance and an initial action plan.
Learn more →Free legal assistance · Private project
The right to understand.
The ability to act.
Pro bono assistance: consultations, applications, complaints, motions and legal documents on matters of social importance.
Before work begins
Start with the circumstances and documents.
Describe what happened, which documents are already available and what result you need. The inquiry procedure and assistance conditions are set out on the website.
How to submit an inquiry ↗Areas of assistance
Which matters you can contact us about
The website provides a clear starting point: a citizen describes the problem, attaches documents and receives an initial course of action.
Written consultation
A response based on documents: what to do, where to apply and which time limits to consider.
Learn more →Applications, complaints and motions
Preparation of legal documents for authorities, courts and organisations.
Learn more →Complaints to state authorities
Inquiries to the prosecutor's office, housing inspectorate, Rospotrebnadzor, social protection authorities and others.
Learn more →Documents for court
Statements of claim, objections, motions, explanations and appeals.
Learn more →Social rights and benefits
Benefits, subsidies, social support and matters concerning low-income citizens.
Learn more →Housing matters
Housing and utility services, tenancy, eviction, registration of rights and housing as a sole place of residence.
Learn more →Employment disputes
Reinstatement, wages, refusal to conclude an employment contract and compensation.
Learn more →Consumer rights and housing and utility services
Utility services, poor-quality services, claims and complaints.
Learn more →Family matters
Maintenance, paternity, guardianship and protection of children's rights.
Learn more →Administrative complaints
Out-of-court challenges to officials' decisions, actions and inaction.
Learn more →Pensions and benefits
Award, recalculation and recovery of pensions, benefits and social payments.
Learn more →324-FZ
The basis for free legal aid
Federal Law No. 324-FZ provides for oral and written legal advice, preparation of applications, complaints, motions and other documents, and representation of interests in the cases and manner established by law.
Before making an inquiry, it is advisable to state the applicant's category, the substance of the problem, time limits and whether responses from authorities and documents are available.
How we work
How an inquiry is handled
Inquiry
Describe the situation and attach documents.
Check
The category of the issue, time limits and necessary evidence are assessed.
Review
An action plan is provided or a document is prepared.
Delivery
You receive the text of the inquiry and recommendations for submitting it.
Articles
Articles for legal education
Useful material
Who is entitled to free legal aid under 324-FZ
A brief overview of categories of citizens and a practical list of documents.
Read →Useful material
How to prepare a complaint to a state authority
Complaint structure, evidence and applicants' common mistakes.
Read →Useful material
Free assistance with housing matters
When to seek assistance on housing, housing and utility services, and a sole dwelling.
Read →Useful material
Employment disputes: wages and reinstatement
What an employee should prepare and how to avoid missing time limits.
Read →Useful material
Consumer rights in utility services
A claim, complaint and evidence concerning utility services.
Read →Useful material
Maintenance and establishment of paternity
Which matters fall within free legal assistance and which documents are needed.
Read →Useful material
Pensions, benefits and social support
How to prepare an inquiry about payments, subsidies and recalculation.
Read →Useful material
What to attach to a request for legal assistance
A checklist of documents, photographs, records, correspondence and responses from authorities.
Read →FAQ
Frequently asked questions
Is it definitely free?
An initial review and individual documents may be provided free within the pro bono project. If the matter is unsuitable, you will be told and advised of a possible route.
Can I send documents?
Yes. Attach the necessary files to an email and send it to zapros@svirinprobono.ru.
Do you provide representation in court?
Representation is possible only where legal grounds, documents and a separate agreement are in place. The website does not promise automatic handling of a court case.