Which matters fall within free legal assistance and which documents are needed. It is important to describe the situation chronologically and attach documents.
What to include in your inquiry
- who is contacting us and how to contact you;
- when and what happened;
- which documents support the circumstances;
- where you have already sought assistance and what responses you received;
- what result you need.
Prepare evidence and formulate the result you wish to achieve.
When to ask for assistance
If you do not understand which document is needed, where to submit a complaint, how to formulate your demands or which time limits apply, send your question by email.