The law identifies categories of citizens who may receive all types of free legal aid within the state system. In practice, it is best to prepare a document confirming your beneficiary category and documents concerning the issue before seeking assistance.
What to include in your inquiry
- who is contacting us and how to contact you;
- when and what happened;
- which documents support the circumstances;
- where you have already sought assistance and what responses you received;
- what result you need.
If the category is not confirmed, assistance may still be provided in the form of legal information, or the citizen may be advised where to apply through official channels.
When to ask for assistance
If you do not understand which document is needed, where to submit a complaint, how to formulate your demands or which time limits apply, send your question by email.