Housing matters often concern tenancy, rights of use, a sole dwelling, utilities, or actions of the building management organisation or a public authority.
What to include in your inquiry
- who is contacting us and how to contact you;
- when and what happened;
- which documents support the circumstances;
- where you have already sought assistance and what responses you received;
- what result you need.
Useful attachments include the contract, an extract, payment receipts, photographs, records, correspondence and responses from authorities.
When to ask for assistance
If you do not understand which document is needed, where to submit a complaint, how to formulate your demands or which time limits apply, send your question by email.