Consumer rights and utility services
Consumer protection concerning utility services, claims and inquiries.
What is included
- an initial review of facts and documents;
- identification of the legal route;
- preparation of an inquiry or document text;
- recommendations on attachments, time limits and submission method.
What to prepare
Assessment requires the contract, payment receipts, records, photographs, correspondence and responses from the building management organisation.
Important: free assistance is possible where legal grounds, documents and a suitable type of issue are present. For complex cases, the scope of assistance is agreed separately.